Questions parents ask us

Before you book

What ages does Dr. Marshall evaluate?

Children (3 years and up), adolescents, and young adults, including college students.

Do we need a referral from our pediatrician?

No. Many families are referred by pediatricians, therapists, or schools, but you can contact us directly. If your child has a pediatrician or therapist, Dr. Marshall will coordinate with them (with your permission) so everyone is working from the same information.

How long is the wait for an appointment?

Appointments are typically scheduled 4-6 weeks from initial contact. Earlier appointments are sometimes available.

How do I know which evaluation my child needs?

You don't have to. Describe what you're seeing, and Dr. Marshall will design the evaluation around your questions. Attention, learning, and emotional concerns frequently overlap, and the testing is built to sort them out rather than assuming the answer in advance.

Cost and insurance

Do you take insurance?

Pedia IQ is a private pay practice and does not bill insurance directly. This is a deliberate choice: it means evaluations can be scheduled promptly, tailored to your child's actual needs rather than insurance authorization rules, and kept fully confidential within your family's control.

Will my insurance reimburse me?

After the evaluation, you'll receive a superbill, an itemized receipt that includes the diagnostic and billing codes insurance companies require. You can submit it to your plan, and if you have out-of-network benefits for psychological or neuropsychological testing, your insurer reimburses you directly. Reimbursement varies widely by plan, so we recommend calling your insurance company before the evaluation and asking: Do I have out-of-network benefits for psychological testing? What's my out-of-network deductible? What percentage do you reimburse for these services?

How much does an evaluation cost?

Exact costs are provided by Dr. Marshall during an initial phone consultation. Fees for evaluations range between $1300 - $3600.

Can I use my HSA or FSA?

Yes, evaluations are typically an eligible expense for health savings and flexible spending accounts.

The testing process

How long does testing take?

Testing sessions typically take between 3-8 hours total. Sessions are split into multiple sessions when they are expected to take longer than 4 hours.

How should I prepare my child?

Keep it low-key. A good night's sleep, breakfast, glasses or hearing aids if they use them. Tell your child that they will be seen by someone who helps parents and teachers know how students learn best. If your child typically takes stimulant medication, Dr. Marshall will discuss in advance of the appointment whether or not the medication should be taken on the day of testing.

Will my child be labeled?

A diagnosis is a tool, not a label. It unlocks school supports, guides treatment, and, for many kids and teens, comes as a relief: finally a name for what has led them to struggle in particular settings. What appears in school records is always under your control as the parent.

After the evaluation

What's the difference between an IEP and a 504 plan?

Both provide school support, and they come from different laws. A 504 plan provides accommodations (extra time, preferential seating, breaks) for a student who can access the general curriculum. An IEP provides specialized instruction and services for a student who needs teaching delivered differently. The report will indicate which path fits your child, and the recommendations are written to support the school's eligibility process in Fulton, Gwinnett, and surrounding districts.

Will you talk to our school or pediatrician?

Yes, with your written permission. Dr. Marshall regularly coordinates with schools, physicians, and therapists, and her reports are written to be used by them, not just filed away.

What if the testing finds nothing wrong?

That's an answer too, and a valuable one. Ruling out ADHD, learning disabilities, or autism narrows the search and often points to what is going on, whether that's anxiety, a skill gap, or an environment mismatch. You'll leave with recommendations either way.